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HOW TO...

Some of the services we offer on the NCR platform

SETUP CLIENT ACCOUNT


  1. From the Home page of the application click on the “Create New Account” button to open the Verification page.
  2. Enter your Bank Verification Code in the box and click on Submit to open the Secured Creditor Profile page.
  3. Provide details for your Profile and complete the Security Administrator Profile.
  4. After completing the Administrator profile, enter the same image text on the “Security Check” page in the box provided and click on the “Submit Registration” button.
  5. The “Account Successfully Submitted” message appears to confirm the success of the submission.
  6. Wait for an approval email message from the Collateral Registry when the account setup request is approved and the account is created.

HOW TO CREATE CLIENT USER


  1. Login into the application with your “Login id” and “Password” as Client Administrator or Unit Administrator.
  2. Click on the “Administrator” menu tab.
  3. Select “My Users” from the drop down list to load the Users page.
  4. Click the “Create New User” button and complete the form with the User Profile.
  5. Select the option Notify User with password to send password notice to user.
  6. Click the “Save” button to create a new user and complete.

HOW TO ASSIGN ROLES TO A USERS


  1. Login to the application as the Client Administrator
  2. Click on the Administration menu tab and Select My Users from the drop down list.
  3. This takes you to the Users page.
  4. Move to the List of Users Section and Click on the Edit button of the preferred User.
  5. When the Edit User page opens, click on the Modify roles button to load the Roles page.
  6. Click in the box of a role to assign to user depending his/her responsibilities and then click the “Save Role” button to complete.

HOW TO CREATE UNITS


  1. Login to the application as the Client Administrator
  2. Click on the Administration menu tab and Select My Users from the drop down list.
  3. The Financial Institution Unit page opens.
  4. Click on the Register a New Financial Institution Unit button to load the Financial Institution Unit Registration page.
  5. 5. Enter unit details and click on Save button to create unit and complete.

CHANGE YOUR PASSWORD


  1. From the Login page, click the link Forgot Password? Click Here
  2. The Password Reset page loads requesting for your email address.
  3. Enter your email address in the email box and the same text on the security image box.
  4. Click on the Submit button to send request for password reset.
  5. After successfully submitting password reset request, go to the inbox of the email address you provided above and open the system generated email received from the Registry.
  6. Click on the Reset Password link to take you to the Change Password page.
  7. Enter a New Password in the New Password box and enter the same password in the Confirm New Password box.
  8. Enter the text in the Security Check box and Submit.

REGISTER A FINANCING STATEMENT


  1. Login into the application with your “Login id” and “Password”. [Users of organizations must do so as Client or Financing Statement Officers].
  2. Click on the “Financing Statement” Menu and select “Create New Financing Statement” option from the drop down.
  3. Provide information for the fields on the “Loan Information” form.
  4. Click on the “Secured Party” tab under the “Registration Information” column to display the “Secured Party” profile details captured during the account setup stage.
  5. To enter additional Secured Party details, click on the appropriate button on the form and provide information for the fields.
  6. Click on the “Debtor” and “Collateral” tabs to fill the forms. Make sure information for all mandatory fields are provided.
  7. Click on the “Add File” button to attach a file document in Word or PDF formats to the financing statement and then click on the “Upload” button to upload the file attachment.
  8. To request for stamp duty exempt click inside the Stamp Duty Exempt box and provide your comments in the Comment box.
  9. Click inside the Acknowledgement box and then Click “Submit Financing Statement” to submit financing statement for authorization.

HOW TO AUTHORIZE A FINANCING STATEMENT


  1. Login to the application with your “Login id” and “Password” as a Client Authorizer.
  2. Click on “My Tasks” Menu and select “My Pending Tasks” from the drop down.
  3. Click on the “Handle” button of the financing statement of interest.
  4. This opens the “Handle Task” page to review registration details.
  5. Scroll down to the Authorization section. Select “Authorize” to approve, “Deny” to terminate or “Resend to Submitter” to return to the Submitter for or correction and resubmission.
  6. Click the “Submit” button when done.

SEARCH SECURITY INTEREST (REGISTERED USER)


  1. Login to the application with Login id and Password.
  2. Click on the Search menu and Select the type of Search to perform from the dropdown list.
  3. The default Search page is the Legally Effective Search.
  4. Select the Search criteria. You may conduct a search by:
    1. Debtor (Individual or Organization) Identification Number
    2. Collateral Serial Number
    3. Financing Statement Initial Registration Number
  5. Click on the “Submit Search Request” button.
  6. Click OK to open the Search Results page.
  7. Select the financing statement of choice and click View and Generate Search Report button to view the details of the search.
  8. To generate the Search Certificate, click on Generate Search Report to generate the Search Certificate.

SEARCH SECURITY INTEREST (PUBLIC USER)


  1. Click on the Search menu tab at the Home page and Select Search from the dropdown list.
  2. The Search Financing Statement page is displayed.
  3. The default Search page is the Legally Effective Search.
  4. Select the Search criteria. You may conduct a search by:
    1. Individual Debtor Identification Number (BVN)
    2. Company, Cooperative or Registered Business Name.
    3. Collateral Serial Number
  5. Click on the “Submit Search Request” button.
  6. Enter your PIN Code in the Payment Verification box.
  7. If payment verification is successful, the Search Results will be displayed
  8. To generate a Search Certificate, move to the displayed Search Results, click the box of the search you want.
  9. Click the View and Generate Search Report button to generate and download the Search Certificate.

HOW TO MAKE ONLINE PAYMENT


  1. Click on the Search Menu tab at the Home page.
  2. At the Main Search page, click on the Payment menu tab.
  3. Select the Make an Online Payment option from the drop down.
  4. At the Personal information section, enter your personal information ensuring that all mandatory fields are provided.
  5. At the Payment information section, choose whether to do a Top Up Payment or New Payment.
  6. For a Top Up Payment, enter your previous PIN code for the top up.
  7. Select your preferred format of entry and based on your choice, enter the quantity of searches you want to generate or amount in the Quantity of Search or Amount boxes respectively.
  8. At the security section, enter the text on the security image in the box and then Click on the Continue button to verify the payment details entered.
  9. Verify the payment details and then click on the Pay button to generate a Transaction Reference Number for the payment.
  10. Click OK to continue.
  11. At the WebPay page, select the Card Type and provide the card details.
  12. When complete, click on the Pay button and wait for the payment to be processed.
  13. After successful processing of payment, the payment transaction confirmation page is displayed with the Transaction Reference Number and PIN Code.
  14. Use these two payment information to confirm payment and perform a Search.

HOW TO GENERATE A PAYMENT VOUCHER FOR DIRECTPAY


  1. Click on the Search Menu tab at the Home page.
  2. At the Main Search page, click on the Payment menu tab.
  3. Select the Generate Payment Voucher option from the drop down
  4. Click Generate Voucher Code to generate the payment Voucher code.
  5. Use the Voucher Code generated to make your DirectPay transaction at the bank.

HOW TO CHECK PAYMENT BALANCE


  1. Click on the Search Menu tab at the Home page.
  2. At the Main Search page, click on the Payment menu tab.
  3. Select the Generate Payment Voucher option from the drop down
  4. Click Generate Voucher Code to generate the payment Voucher code.
  5. Use the Voucher Code generated to make your DirectPay transaction at the bank.